The big theme I have been hesitant to tackle concerns cultural attitudes toward technology.
I am not a big user of text messages. I have an old cell phone, and I get charged by message on my plan. The charge miffs me since it takes so many less network resources to send a simple text then to carry even a short phone conversation. I do use and insist on text for certain situations. If I need and address or phone number or a simple list of
information I want a text if possible since I
effectively get a hard copy on my phone. I also send texts if my
information is the same kind of stuff. I request (by voice) the initiation of any texting
.
Tonight I got a text from a phone number I (and my address book) do not recognise. My name was
misspelled, and there was no from line or any indication of who it was from. Clues told me the message pertained to one of three houses that I offer
warranty services on. I have never used
texting to communicate with the three clients who might be associated with the houses. The text
effectively scheduled me to come out to the house (whichever one it was) after 2:30
tomorrow. I was a little annoyed at it all. I had a little rant to Kathy about "who texts when their house is doing...?" Kathy pointed out that some people text in situations where they can not talk (work, in and audience) .
OK but when your boiler is "dumping" water on your garage
floor don't you find a place to make the phone call? I think phone calls like that are tolerated at work.
This is turning into a rant.
I think that when we use technology a lot we can forget that for those that don't, what we see as a
reasonable way of using the technology can be confusing to others. If you have a qwerty keyboard you might underestimate how quickly and easily one can reply to a text with a simple cellphone. If you text with folks a lot they have your phone number and thus do know who you are, you don't need to sign your messages. The funny thing is most people still introduce
themselves if there is any doubt when calling someone.
So let's imagine Harry in 1920, he gets a new phone and he starts calling friends on it. Now Harry is used to just starting in on conversations because Harry is used to face to face conversations. Now he has to be told that on the phone he has to introduce himself, even to people who know him well. A learning curve for Harry.
With all the technology today there seem to be varying learning curves. I think I am on the
receiving of one, but perhaps I need to master my own. It can be hard to tell.